Privacy Policy
Welcome to NADRA Info Hub. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you utilize our independent consultancy services.
1. Information We Collect
To provide expert document facilitation, we collect sensitive personal data required for your official applications, including:
- Identity Data: Full names, CNIC/NICOP/POC numbers, dates of birth, marital status, and family tree details.
- Contact Data: Email addresses, phone numbers, WhatsApp contact info, and physical shipping/delivery addresses.
- Biometric & Media Data: Photographs, digital fingerprint scans, and digital signatures.
- Supporting Documents: Scanned copies of passports, marriage certificates, birth certificates, and educational degrees.
- Technical Data: IP addresses, browser types, and usage data when you visit our portal.
2. How We Use Your Information
We use your data strictly to execute your documentation requests, specifically to:
- Review and audit your applications for compliance and error correction.
- Guide you through formatting data for successful PakID digital submission.
- Respond to your inquiries via email, phone, or WhatsApp.
- Improve our website user experience and consultation workflows.
3. Data Protection and Retention
Your privacy is our highest priority. We implement robust safety standards to keep your data secure:
- Strict Confidentiality: Your sensitive identity files are accessible only to the specific consultants managing your case.
- No Unauthorised Sharing: We never sell, trade, or rent your personal data to third parties for marketing purposes.
- Data Deletion: Once your application is completed, approved, and delivered, your sensitive identity documents are securely and permanently purged from our local systems.
4. Third-Party Links and Disclaimer
Our website contains links to official government portals (such as the NADRA PakID portal). Please note:
- We do not control or hold liability for the privacy practices of external government or third-party payment websites.
- We operate strictly as an independent consultancy firm. Official document verification and processing are handled entirely by the respective state authorities.
5. Your Rights
You hold full control over your information. At any point, you have the right to:
- Request a copy of the personal data we currently hold for your active case.
- Ask us to correct, update, or modify any inaccurate details.
- Request the immediate deletion of your files from our consultation database.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our workflows or regulatory requirements. Any modifications will be posted directly on this page with an updated effective date.
7. Contact Our Data Compliance Team
If you have any questions or concerns regarding how we protect your personal information, please reach out to us:
- Email: support@nadrainfo.com
- WhatsApp: +923096507948
